Privacy Policy and Terms of Use (Skoolara)

Last Updated: 17 Oct 2025

  1. Source and Scope of Use
    • 1.1 Skoolara is an All-in-One School Management Software for all school levels, covering student data management, communication with parents, scheduling, attendance tracking, and online payments.
    • 1.2 This Policy describes how we collect, use, disclose, store, and protect the personal data of system users, including administrators, teachers, personnel, students, and parents, who use our services via the website and/or mobile application.
    • 1.3 'Personal Data' means information that can identify an individual, either directly or indirectly, in accordance with applicable personal data protection laws.
  2. Information We Collect
    • 2.1 Types of data that may be collected include:
      • - User Account Information: such as name–surname, email, phone number, system role (administrator/teacher/parent/student).
      • - Student Data: such as student ID, class/grade, attendance history, academic results, learning materials, profile pictures.
      • - Parent/Guardian Data: such as name, relationship to the student, phone number, and contact methods, for school–home communication.
      • - Payment Data: such as tuition/fee payment records, payment status, proof of payment (we do not store full card numbers—card data is processed by standard-compliant payment service providers).
      • - System Usage Data: such as access logs, device/browser information, IP address, cookies/pixels/trackers, for improving user experience.
    • 2.2 We may receive data directly from your school (e.g., student data import files) or from users who fill out forms for registration, login, via the app, or through APIs integrated by the school with Skoolara.
  3. Purposes and Legal Bases for Processing
    • 3.1 To provide school system services, such as scheduling, attendance checking, grade management, announcement communication, and report generation.
    • 3.2 Online payments, to facilitate tuition/activity fee payments through payment service providers with security standards.
    • 3.3 Communication, sending necessary notifications/updates to users.
    • 3.4 Improving service quality and security, analyzing usage, preventing fraud, and maintaining system security.
    • 3.5 Legal Bases include performance of a contract, consent, legitimate interests, and/or compliance with applicable legal obligations.
  4. Cookies and Tracking Technologies
    • 4.1 We use cookies/analytics tools to remember settings, measure performance, and improve the user experience.
    • 4.2 Users can configure their browsers to refuse cookies; however, some functions may not operate fully.
  5. Disclosure of Data to Third Parties
    • 5.1 We do not sell your personal data to third parties.
    • 5.2 We may disclose data only as necessary to data processors such as hosting providers, payment service providers, or messaging/email service providers, under strict confidentiality and security agreements.
    • 5.3 We may disclose data as required by law or requested by government agencies in a lawful manner.
  6. Cross-Border Data Transfer
    • 6.1 If data is transferred to countries with different data protection standards, we will implement appropriate measures to protect your data as required by law.
  7. Data Security Measures
    • 7.1 We employ appropriate measures such as encryption (HTTPS/SSL), access control (RBAC), audit logging, and firewalls.
    • 7.2 We conduct periodic security testing/improvements and restrict data access only to necessary personnel on a need-to-know basis.
  8. Data Retention Period
    • 8.1 We will retain data only as long as necessary to fulfill the purposes of this policy and will delete/anonymize it when it is no longer needed, based on school/legal requirements.
  9. Data Subject Rights
    • 9.1 You have the right to request: access, copy, rectify, erase, restrict, object to processing, or withdraw consent, subject to legal exceptions.
    • 9.2 If a student’s data is under the school’s supervision, some requests may need to be processed through the school’s system administrator.
  10. Information of Children and Minors
    • 10.1 We recognize the importance of protecting children’s data. Processing the data of minor students will be subject to the consent/guardianship framework of the parents or the school, as required by law.
  11. Terms of Use Summary
    • 11.1 Users must use the system for educational purposes and must not perform actions that compromise system security.
    • 11.2 Do not disclose your user account/password to others, and you are responsible for all activities occurring under your account.
    • 11.3 Content recorded by users in the system must not violate laws, intellectual property rights, or the rights of others.
  12. Policy Updates
    • 12.1 We may update this policy from time to time. If there are material changes, we will notify you through our website/app.
  13. Contact Channels
  14. Request for Deletion/Withdrawal of Data
    • To exercise your right to delete/withdraw/restrict data processing, please contact us via the channels above, providing details of your user account and the information you wish to be actioned. For security purposes, we may need to verify your identity before processing the request.